You Already Pay for Microsoft 365 — Here's What Copilot Can Now Do in Word, Excel, and PowerPoint

May 9, 20268 min readBy The Crossing Report

On April 22, 2026, Microsoft flipped a switch that most professional services firm owners haven't noticed yet.

Copilot's agentic capabilities in Word, Excel, and PowerPoint went generally available — for every Microsoft 365 Business and Enterprise subscriber. No additional charge. No waitlist. No IT request required.

If your firm pays for Microsoft 365, you have this today.

The gap between firms that know this and act on it, and firms that don't, is going to look significant in six months. Here's what changed, what didn't, and what your firm should do this week.


What Changed on April 22, 2026 (and What Didn't)

Before April 22, Copilot in M365 worked like an advanced assistant — you gave it a single instruction and it gave you a single output. Ask Copilot to "summarize this document" and it summarized the document. One prompt, one result.

Agent mode changes the model entirely. Now Copilot can execute multi-step sequences of tasks within a single session — planning a series of actions, completing each one, and pausing for your review before moving to the next step. You stay in control. Copilot does the sequential work.

In practice, this means the difference between asking Copilot to "draft a summary" and asking Copilot to:

  1. Review this contract and identify all defined terms
  2. Flag any clause that references a defined term not established earlier in the document
  3. Redraft the flagged clauses to resolve the inconsistencies
  4. Produce a list of remaining issues for attorney review

That four-step sequence now runs in Word. You review after each step. Copilot proceeds on your approval.

What did NOT change on April 22: The advanced legal and finance document review features — inline track changes generated by Copilot, contextual comment insertion, side-by-side document comparison with a deviation summary — are still in beta. As of this writing, they're available only on Windows through the Microsoft 365 Insider Preview program. They're real and they work, but they haven't reached general availability yet. The Microsoft 365 Blog announcement is clear about this distinction.

So there are two things to track: what you have right now (multi-step agentic execution, GA for everyone), and what's coming later in 2026 (the full redline and comparison suite). Don't confuse them. What's available today is already worth your time.


Law Firms: Contract Drafting and the Redline Workflow Upgrade

On April 15, 2026, Microsoft announced a separate set of legal-specific Copilot capabilities explicitly targeting law firm workflows. Combined with the April 22 GA of agent mode, this is the most meaningful upgrade Word has received for legal professionals in years.

What law firms can do in Word right now:

Agent mode in Word lets an attorney set up a multi-step contract workflow. A practical example for a 15-person transactional firm:

  1. Load the existing contract template for an NDA or service agreement
  2. Instruct Copilot to populate the standard definitions section based on a brief (party names, jurisdiction, scope)
  3. Instruct Copilot to review every clause containing the word "liability" and flag those that don't align with the stated liability cap
  4. Receive a list of flagged clauses with suggested language for each, for attorney review

Each step runs sequentially. The attorney approves before Copilot proceeds. What used to take 40 minutes of close reading takes 8 minutes of active review.

What's coming but not here yet: Copilot-generated redlines (where Copilot's changes appear as tracked changes you accept or reject one at a time) is still in beta. When it ships generally available, the workflow changes again — you'll be able to ask Copilot to mark up a counterparty's draft as a tracked-changes document. That changes contract review economics at small and mid-size firms in a significant way.

Thomson Reuters research makes a useful point here: firms with a written AI strategy know exactly which workflow to attack first when a new capability ships. If your firm has documented your highest-volume contract type and the standard review process for it, you can build a Copilot workflow in a day. Firms without that documentation spend the same day arguing about where to start.


Accounting Firms: Financial Model and Report Generation

For accounting firms doing CAS (client advisory services) or monthly reporting work, the Excel upgrade is the most immediately valuable change in this release.

What accounting firms can do in Excel right now:

Agent mode in Excel enables a multi-step financial analysis workflow that runs inside a single session. A practical sequence for a 10-person CPA firm doing monthly client reviews:

  1. Import client's raw transaction export (bank feed, payroll data, or QuickBooks export)
  2. Instruct Copilot to build a formatted P&L with month-over-month and year-over-year variance columns
  3. Instruct Copilot to flag any line item where variance exceeds 15% and add a notation column
  4. Instruct Copilot to draft a 3-paragraph written summary of the top findings for the client report

That four-step sequence compresses what used to be a 90-minute routine into roughly 20 minutes of oversight work. The accountant reviews each step. Copilot builds the next one.

The math on this is straightforward. If your firm does 30 monthly client reviews, and this workflow saves 60 minutes per review, that's 30 hours per month recovered — roughly one full staff member's week of capacity every month. That capacity can go to additional clients, to higher-value advisory work, or to firm development.

The firms that build this workflow in May 2026 will have it refined and reliable by the time their competitors learn the feature exists.


Consulting Firms: Proposal and Deck Production

For consulting firms — management consulting, HR consulting, marketing agencies — the combined Word and PowerPoint agent mode upgrade changes proposal and deliverable production.

What consulting firms can do right now:

In Word, a consulting firm can run a multi-step proposal workflow:

  1. Input a prospect briefing document (scope, industry, known challenges)
  2. Instruct Copilot to generate a structured proposal outline with section headers
  3. Instruct Copilot to draft the problem framing and approach sections based on the briefing
  4. Instruct Copilot to identify the three gaps in the draft that require original content from the engagement lead

The fourth step is the one that matters most for quality control. Instead of asking Copilot to write the entire proposal (which produces generic output), you're asking it to identify where the generic output falls short and where human expertise needs to be inserted. That's a fundamentally different use of the tool.

In PowerPoint, agent mode enables a parallel workflow for slide deck production: outline → slide structure → content population → visual formatting — with the consultant reviewing and approving at each stage.

The practical gain for a 20-person consulting firm: proposal turnaround drops from 3 days to 1 day for standard scope engagements. That's a business development acceleration, not just an efficiency metric. Faster proposals mean more bids submitted, more client conversations, and a shorter sales cycle.


What Didn't Ship (and When to Expect It)

To be clear about the landscape as of May 2026:

Generally available (for all M365 Business/Enterprise subscribers):

  • Multi-step agentic task execution in Word, Excel, and PowerPoint
  • Sequential workflows with user review at each step
  • Copilot in Teams, Outlook, and Loop with enhanced context awareness

Still in beta (Windows only, via Insider Preview):

  • Copilot-generated track changes in Word
  • Contextual comments inserted alongside Copilot edits
  • Side-by-side document comparison with deviation summary

Expected later in 2026:

  • Full GA of the track changes and comparison suite across platforms
  • Legal-specific contract analysis features announced April 15

Plan around what you have today. When the beta features reach GA, you'll already have your workflows built and will add those capabilities on top.


The One Thing to Do This Week

Open Word. Open a document from a current client engagement — an NDA, a monthly report, a proposal draft.

Click the Copilot icon in the right-hand pane. Type: "Review this document in steps. First, identify the three weakest sections. Then suggest specific improvements for each one. Wait for me to approve before you make any changes."

That instruction is agent mode. Copilot will execute the review in steps and pause for your direction.

You're not learning how to use a new tool. You're running a workflow on a document you already have. The only thing that changes is how long the next draft takes.

Once you've run that sequence once, you'll see the shape of every other workflow you can build on top of it. That's the starting point. The firms that start this week will have a working workflow in two weeks and a refined one in a month.

The feature is already in your subscription. The only question is whether you use it.


Related reading: CBIZ Just Built What Every Professional Services Firm Needs — Here's the 3-Step Framework Behind It covers the agent-native architecture behind the most ambitious Microsoft 365 deployment in professional services to date.


The Crossing Report covers what professional services firm owners need to know about AI — every Monday at 6 AM EST. Subscribe here.

Frequently Asked Questions

What is Copilot agent mode in Microsoft 365?

Copilot agent mode is a feature that lets Copilot complete multi-step sequences of tasks inside Word, Excel, or PowerPoint while pausing for you to review and approve each step before continuing. Rather than answering a single prompt, Copilot plans a series of actions — draft this section, check this clause, restructure this table — and executes them sequentially with the user in control. It went generally available for all Microsoft 365 Business and Enterprise subscribers on April 22, 2026.

Does my firm need a separate subscription for the new Copilot agentic features?

No. If your firm already subscribes to Microsoft 365 Business Standard, Business Premium, or any Enterprise plan, you have access to the agentic capabilities in Word, Excel, and PowerPoint as of April 22, 2026. There is no waitlist and no additional license required. The features are enabled within the existing Copilot interface — you access them through the Copilot pane in each app.

What can Copilot now do in Word for law firms?

In agent mode, Copilot in Word can now complete multi-step contract drafting workflows: it can review a template, populate standard clauses, flag defined terms that need to be checked, and restructure sections based on a stated goal — pausing for attorney approval at each step. It can also compare two versions of a document and prepare a markup summary. Note: the full track changes and contextual comments integration is still in beta on Windows only as of May 2026; what went GA is the sequential agentic task execution.

How do accounting firms use Copilot's new Excel capabilities?

Accounting firms can use Copilot agent mode in Excel to complete multi-step financial analysis tasks: ingest a client's raw financial data, build a formatted P&L model, apply variance analysis across multiple periods, and generate a written narrative summary — all in a single guided workflow. The accountant reviews each step before Copilot proceeds. For CAS (client advisory services) work, this compresses the time from raw data to client-ready output from hours to under 30 minutes for routine monthly reviews.

What are the legal document review features still in beta?

As of May 2026, the features still in beta — available on Windows only through Microsoft 365 Insider Preview — are: inline track changes generated by Copilot (so Copilot's edits appear as redline changes the attorney can accept or reject one by one), contextual comment insertion (Copilot adds explanatory comments alongside its suggested changes), and side-by-side document comparison with a decision-ready deviation summary. These features are expected to reach general availability later in 2026. What is GA today is multi-step agentic task execution inside the app.

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